GE Appliances
General Electric Company
Louisville, Kentucky 40225
31-9135
GE Front Load
Washer
WBVH6240
WCVH6260
WHDVH626
Test ModeThe washer control has a service test mode that can be utilized by the service technician in order to test
critical components and to access error codes. This test mode will help the service technician to quickly
identify failed or improper operation of washer components.
Caution:
Testing is accomplished through built-in test procedures. Unplugging components for testing candamage component connections.
Machine must be in idle mode before entering test. Idle mode occurs when the washer has completed a
cycle. If the cycle is interrupted, the washer will drain water when the power is re-applied. The water level
switch must reset BEFORE the test mode can be entered. If water remains in the washer, manually drain the
washer to reset the water level switch. A failed water level switch can cause an inability to enter the test
mode.
To enter the test mode:
Press power button to clear any current cycles.
Note:
The display must be blank to proceed.Disconnect the power for 30 seconds.
Reconnect power and within 30 seconds of
reconnecting power:
Press signal button.
Press delay start button.
Press signal button.
Press delay start button. (The door will lock,
then will display t01.)
Note:
A washer left in the test mode will exit the testmode and unlock the door after a period of 2 hours.
To exit the test mode:
Press signal button.
Press delay start button.
Press signal button.
Press delay start button.
Note:
Attempting to exit the service mode bydisconnecting the power will result in a locked
washer.
t01 Model ID
Verifi es (or sets on new board) the proper model idt02 Error
codes Lists up to 10 control-detected problemst03 Software ID
Verifies using latest control-EEPROM-invertersoftware
t04 LED Illumination and Button Test Verifi es that all displays and buttons work
t05 Pump Test
Operates pumpt06 Pressure Switch Test
Fills to all 3 fi ll levels, then pumps out watert07 Thermistor/Heater Test
Verifi es that both the thermistor and heater workt08 Hot Water Test
Verifi es hot water valve workst09 Cold Water Test
Verifi es cold water valve workst10 Tumble Test
Verifi es washer tumbles (i.e. wash cycle)t11 Spin Test
Verifi es washer spinst12 Dispenser Test
Verifi es dispenser fi ll works\for all four fi ll modest13 EOL Test
Performs factory end-of-line test sequencet14 Spin Test
Verifi es washer spin speeds
t01 Start/
Pause
Display defi nes model id (01-03). Always displays"---" when control
board replaced. Proper model must be set when control board
replaced. Rotate knob until desired selection is displayed (01-03),
then press and hold Start/Pause until beep.
Press Power.
Returns to t01
t02 Start/
Pause
Displays the most recent error code. (E00=none) Repeat pressing
Start/Pause to display up to previous 10 error codes. Press and hold
Start/Pause to clear all error codes. (Will then display E00.)
Press Power.
Returns to t02
t03 Start/
Pause
Displays software revision numbers. Press Start/Pause to alternate
between COD (Control software version), EE (eeprom version), and
InV (Inverter software version).
Press Power.
Returns to t03
t04 Start/
Pause
Displays and tests loops on lighting of LED'S and cycle lights.
Buttons beep when pressed.
Press Power.
Returns to t04
t05 Start/
Pause
Displays P and operates pump for 60 seconds, then returns to t05. Press Power.
Returns to t05
t06 Start/
Pause
Water level control test. Pump runs and displays E at start (no
water in tub). Press Start/Pause to advance. Water valve begins fi ll.
Displays F when reaches FOAM level. Displays nl when reaches
MAIN level, and briefl y displays oF when reaches overfl ow level,
then pumps water out. Displays E when empty.
Press Power.
Pump runs.
Returns to t06
t07 Start/
Pause
Water heater/thermistor test. (
Note: Main level switch must befunctional.) Fills with water to main level, then operates heater
for up to 5 minutes. Displays temperature of water, as heated, in
degrees F. After 5 minutes, water pumps out, then returns to t07.
Press Power.
Pump runs.
Returns to t07
t08 Start/
Pause
Water valve test. Displays hOt and pump runs. Fills with hot water.
Maximum level is main level switch setting. Pumps out water and
returns to t08.
Press Power.
Pump runs.
Returns to t08
t09 Start/
Pause
Water valve test. Displays Cld and pump runs. Fills with cold water.
Maximum level is main level switch setting. Pumps out water and
returns to t09.
Press Power.
Pump runs.
Returns to t09
t10 Start/
Pause
Tumble test. Displays tt. Wash basket spins in one direction for 5
seconds, pauses, then spins in the opposite direction for 5 seconds.
Repeats until exit initiated. (
Note: Beginning direction is random.)Press Power.
Pump runs.
Returns to t10
t11 Start/
Pause
Spin speed-low spin/high spin test. Display shows rpm. Pump runs,
displays 0, then wash basket ramps to 400 rpm. Press Start/Pause
a second time to ramp to 1000 rpm. (May display 999 or 0 for 1000
rpm.) Then motor is unpowered, displays 0, pump runs, and returns
to t11.
Press Power.
Pump runs.
Returns to t11
t12 Start/
Pause
Dispenser motor/mechanism test. Press Start/Pause to advance.
Displays Pdt and fi lls via prewash compartment. Displays
ddt and fi lls via wash compartment. Displays bdt and fi lls via
bleach compartment. Displays Fdt and fi lls via fabric softener
compartment. (
Note: If main level reached during test, dispenseroperation stops, pump runs, and returns to t12.)
Press Power.
Pump runs.
Returns to t12
t13 Start/
Pause
EOL test sequence. Not used for service. Press Power.
Returns to t13
t14 Start/
Pause
Spin speed ramp up test. Display shows rpm. Pump runs, displays
0, then wash basket ramps to 100 rpm, pauses, ramps to 350 rpm,
pauses, then ramps to and holds at 1000 rpm. (May display 999 or
0 for 1000 rpm.)
t14
– 53 –]
Error Code Description Problem Possible Cause/Action
E22 Fill timeout - No
fi ll/slow fi ll
Fill time exceeds
8 minutes.
Ensure manual water supply valves are fully open.
Inspect inlet hoses for kinks/obstructions.
Inspect water valve screens for restriction.
Check water valve functions - t08 for hot water, t09
for cold water.
If above steps do not clear the problem replace solenoid
water valve.
E23 Flood protect
drain
Foam switch
closes in idle
state.
Check water valve functions - t08 for hot water, t09
for cold water.
Check pressure switch foam contacts - t06 - fi rst
display should be E.
Off balance loads with heavy vibration can cause
code - retry before replacing any component.
E30 Drain pump not
present
Drain problems
- no electrical
signal from
drain pump.
Check drain pump - t05.
Check drain pump motor for open.
Check power to drain pump.
Check drain pump for stalling.
E31 Drain timeout
Slow drain
- machine will
have water
- not full.
Check drain pump - t05.
Check drain pump for restriction.
Check for drain restriction.
Drain height over 96-in. can cause code.
E38 Dispenser error Correct
reservoir is not
found and 8
switches are
seen when
motor is
running.
Check dispenser - t12 (
Note: Do not unplugconnectors from dispenser motor unless replacing.)
E39 Dispenser timeout
No switches
found in 45
seconds.
Check dispenser - t12 (
Note: Do not unplugconnectors from dispenser motor unless replacing.)
E42 Drive motor
- instantaneous
current
Motor excess
current draw.
Check drive motor - t10 tumble, t11 spin, t14 spin.
Power down (unplug) washer, wait 30 seconds and
retry. If code reoccurs, check drive motor windings.
If motor windings OK, replace inverter. (You may see
a burned spot on inverter.) (
Note: Cannot occur withopen motor winding.)
Code Description Problem Possible Cause/Action
E43 DC Fault -
Inverter
Inverter failure. Non-recoverable error.
Replace inverter control board.
E45 Drive motor -
overload current
Load too
heavy.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check mechanical faults - check belt, basket,
bearing - rotate basket by hand.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E46 Drive motor -
over temperature
Inverter over
temperature.
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - use whites cycle sanitize temperature - if
reoccurs, replace drive motor. (
Note: Cannot occurwith open winding.)
E47 Heat sink - over
temperature
Inverter over
temperature.
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - use whites cycle sanitize temperature - if
reoccurs, replace drive motor. (
Note: Cannot occurwith open winding.)
E48 Drive motor
- open
Open motor
phase.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check motor for open winding - if OK, replace
inverter. (
Note: Occurs with open winding.)
E49 Drive motor -
overload power
Load too
heavy.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check mechanical faults (binding) - belt, basket,
bearing - rotate basket by hand.
Check motor for shorted winding - if OK, replace
inverter.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.
E4A Under volts Under volts -
DC bus voltage
(inverter).
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E4B Power up
problems
Software/
hardware
problems.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check motor windings - internal short
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E4C Over volts Over volts - DC
bus (inverter).
Check Motor - t10 tumble, t11 spin, t14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
54 –
Error Code Description Problem Possible Cause/Action
E43 DC Fault -
Inverter
Inverter failure. Non-recoverable error.
Replace inverter control board.
E45 Drive motor -
overload current
Load too
heavy.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check mechanical faults - check belt, basket,
bearing - rotate basket by hand.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E46 Drive motor -
over temperature
Inverter over
temperature.
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - use whites cycle sanitize temperature - if
reoccurs, replace drive motor. (
Note: Cannot occurwith open winding.)
E47 Heat sink - over
temperature
Inverter over
temperature.
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - use whites cycle sanitize temperature - if
reoccurs, replace drive motor. (
Note: Cannot occurwith open winding.)
E48 Drive motor
- open
Open motor
phase.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check motor for open winding - if OK, replace
inverter. (
Note: Occurs with open winding.)
E49 Drive motor -
overload power
Load too
heavy.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check mechanical faults (binding) - belt, basket,
bearing - rotate basket by hand.
Check motor for shorted winding - if OK, replace
inverter.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.
E4A Under volts Under volts -
DC bus voltage
(inverter).
Check Motor - t10 tumble, t11 spin, T14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E4B Power up
problems
Software/
hardware
problems.
Check Motor - t10 tumble, t11 spin, T14 spin.
Check motor windings - internal short
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E4C Over volts Over volts - DC
bus (inverter).
Check Motor - t10 tumble, t11 spin, t14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
(Continued Next Page)
– 55 –
Error Code Description Problem Possible Cause/Action
E4E Under volts after
start
Initial minimum
voltage not
received
- motor does
not run. DC bus
(inverter).
Check Motor - t10 tumble, t11 spin, t14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E4F EEProm fault EEProm reading
error occurs.
Non-recoverable error.
Replace inverter control board.
E52 Main control
wake-up error
Lost
communication
between
control and
drive motor
after initial
success.
Check Motor - t10 tumble, t11 spin, t14 spin.
Check connections/cables between main control
and inverter.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
Main control board can cause code in limited
circumstances, as loose plug on board.
E53 Buffer error Internal
software buffer
error.
Check Motor - t10 tumble, t11 spin, t14 spin.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter. (
Note: Cannotoccur with open winding.)
E54 No motor
response
Lost
communication
between
control and
drive motor.
Check Motor - t10 tumble, t11 spin, t14 spin.
Check connections/cables between controls.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace inverter.
E57 Checksum failure Software
error occurs
- checksum
failure.
Non-recoverable error.
Main control board must be replaced.
E58 Communication
failure
Communication
error occurs.
Non-recoverable error.
Main control board must be replaced.
E60 Door lock switch
failure
Switch failure
occurs during
lock.
Power down (unplug) machine, wait 30 seconds and
retry.
Check wiring and connections between door lock
and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and
solenoid test functional.
61 Door unlock
switch failure
Switch failure
occurs during
unlock.
Power down (unplug) machine, wait 30 seconds and
retry.
Check wiring and connections between door lock
and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and
solenoid test functional.
E62 System contact
failure
Load failure
occurs. Heater/
pump/pressure
switch/door
lock/water
valves/
dispenser
motor.
Power down (unplug) machine, wait 30 seconds and
retry.
This error code found a shorted component.
Check integrity of wiring and connections - replace
harness if necessary.
Check integrity and connections of all loads and
replace as necessary.
Replace main control if actions do not resolve.
E63 Unexpected
open door
Switch failure
occurs during
wake-up.
Power down (unplug) machine, wait 30 seconds and
retry.
Check wiring and connections between door lock
and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and
solenoid test functional.
E64 Unexpected
open door while
running
Switch failure
occurs during
cycle.
Power down (unplug) machine, wait 30 seconds and
retry. Check wiring and connections between door
lock and main control.
Check door lock switches and solenoid.
Replace main control if wiring, switches, and
solenoid test functional.
E65 Water level
sensor failure
- foam
Main level
switch is
satisfi ed before
foam level
switch.
Check integrity of wiring and connections between
main control and water level sensor.
Check integrity of water level sensor t06 - replace if
necessary.
Replace main control if actions do not resolve.
E66 Water
temperature
sensor open
Water
temperature
sensor open.
Check water temperature sensor - t07
Check integrity of wiring and connections between
main control and water temperature sensor.
Check integrity of water temperature sensor -
replace if necessary.
E67 Water
temperature
sensor shorted
Water
temperature
sensor shorted.
Check water temperature sensor - t07.
Check integrity of wiring and connections between
main control and water temperature sensor.
Check integrity of water temperature sensor -
replace if necessary.
E70 Stuck key Continuous
key read for 60
seconds.
Power down (unplug) machine, wait 30 seconds and
retry.
Use t04 test to test keys.
Separate control and control housing from front
panel - clean and remove foreign debris.
Ensure all keys can be operated freely without
sticking.
Replace control panel if actions do not resolve.
E71 Key fault Communication
error occurs
between
control and
keys.
Power down (unplug) washer, wait 30 seconds and
retry - if reoccurs, replace main control.
NOTE:
Its important to note error codes should only be used to help identify those components whichrequire testing. Never replace a part based solely on an error code. The control can generate a false error
if the right conditions exist. Use the code only as a reference and always check the component before
replacing.